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FAQ

What is special about Dr.Hauschka?


A Unique Skin Care Philosophy


As the protective covering of the body, the human skin is exposed to many influences from within and without which can impair its functioning and appearance. This can result in unbalanced skin reactions such as dryness, lack of moisture or the overproduction of oil, and ultimately in premature aging.

Dr.Hauschka Skin Care regards these changing skin conditions as transient skin states and does not divide the skin into static types. By addressing the skin as a holistic organ and stimulating its natural functions, Dr.Hauschka Skin Care products encourage the skin to exercise its powers of self-regeneration.


What kind of products does Dr.Hauschka Skin Care make?


Dr.Hauschka Skin Care makes a wide range of personal care products and cosmetics:

    * Face Care
    * Hair Care
    * Body Care
    * Sun Care
    * Decorative Cosmetics


Where can I buy Dr.Hauschka Skin Care products?

   
    * From a Dr.Hauschka Esthetician

    * From Dr.Hauschka Stockists

    * From an organic food store

    * From a health food store

    * From a pharmacy


Why doesn't Dr.Hauschka Skin Care sell refills?


This is a hygienic precaution since Dr.Hauschka Skin Care does not use synthetic, chemical preservatives.


Why is there no Dr.Hauschka night cream?


The Dr.Hauschka oil-free night care regime supports the nocturnal metabolism of the skin because this is the time when the skin's metabolic activity is at its maximum. Instead of burdening the natural elimination processes with oily skin care products, the Dr.Hauschka night care programme consists of products containing stimulating and regenerating plant essences. These allow the skin to breathe freely and overcome any weaknesses and imbalances. Healthy and beautiful skin is the result.

Dr.Hauschka skin care products for the night are:

    * Basic night care: Facial Toner, Clarifying Toner or Regenerating Serum
    * Intensive night care: Rhythmic Night Conditioner, Rhythmic Night Conditioner Sensitive, Intensive Treatment 04 or 05


When should I use the Cleansing Cream and when is the Cleansing Milk more appropriate?


Cleansing Cream
- Click here to view
a composition of almond meal and medicinal herbs for daily use – is the gentle cleanser for all skin states. It has skin-strengthening and moisturising properties and stimulates the skin's natural self-cleansing powers. Can be used mornings and evenings.

Cleansing Milk - Click here to view
a tenside-free, mildly replenishing cleansing emulsion specially for delicate, dry and sensitive skin. Can also be used as make-up remover for all skin states.



When should I use Facial Toner and when is Clarifying Toner more appropriate? When should I start using Regenerating Serum?


Facial Toner
- Click here to view
a basic toner that supports normal, dry or sensitive skin and skin in need of regeneration.

Clarifying Toner - Click here to view
a special herbal lotion that regulates blemished, greasy, large-pored skin prone to inflammation.
Spray the skin with the appropriate toner in the morning after cleansing and before applying your regular day-care product. Apply the toner again in the evening after cleansing unless you are using Rhythmic Night Conditioner, in which case you should omit the toner in the evening and apply Rhythmic Night Conditioner instead.

Regenerating Serum - Click here to view
an oil-free day and night care product that meets the needs of demanding, mature skin. The serum supports the moisture-binding capacity of the skin, strengthens and vitalises the functions of mature, demanding skin. Apply in the morning to the cleansed skin before applying your day care product. Use in the evening as oil-free night care after a course of treatment with Rhythmic Night Conditioner.



What effect do the Dr.Hauschka Rhythmic Conditioner ampoules have on the skin?


The rhythmic conditioners are oil-free intensive care products for the night which have a normalising action on the various skin states.

We recommend using Rhythmic Night Conditioner in the form of a 28-day course of treatment during which the conditioner is applied to the face every evening after cleansing. Apply 2 ampoules each evening during the first 3 weeks and then just 1 ampoule per evening during the last week. The course of treatment can be repeated several times a year. The recommended number of treatments is one for every 10 years of your age (e.g. 3 treatments a year for someone aged 30).


When should I use Dr.Hauschka Rhythmic Night Conditioner and when is Dr.Hauschka Rhythmic Conditioner Sensitive more appropriate?


Dr.Hauschka Rhythmic Night Conditioner
- Click here to view
normalising intensive care for the night As night care product, Dr.Hauschka Rhythmic Night Conditioner has a normalising action on skin states characterised by excessive dryness or oiliness or proneness to premature wrinkling or sensitivity. Its oil-free formula stimulates the skin's metabolic activity which is particularly pronounced at night. The natural skin functions are activated. Dry skin learns to produce and retain oil and moisture again. Sensitive skin is strengthened. In oily, blemished skin excessive production of oil and dead skin cells is reduced. Skin prone to premature wrinkling is given new tone and elasticity.

Dr.Hauschka Rhythmic Night Conditioner SensitiveClick here to view
strengthening intensive care for the night The valuable herbal extracts and minerals contained in dilute rhythmised form in Dr.Hauschka Rhythmic Conditioner Sensitive have a strengthening action on the skin.


When should I use Dr.Hauschka Intensive Treatment 04 or 05?


The Dr.Hauschka Intensive Treatments 04 and 05 supplement the basic care of mature skin and provide an additional normalising impulse.

Intensive Treatment 04
is specially formulated to meet the needs of demanding mature skin which needs an additional normalising impulse to stimulate the regenerating powers of the skin. It hydrates, smoothes and vitalises the skin. The complexion becomes noticeably more refined and takes on a radiant, soft and well cared for appearance.

Intensive Treatment 05
is specially formulated to meet the needs of skin during menopause which often appears red and blotchy due to hot flushes and pigmentation (age spots). It preserves and enhances the skin's regenerating powers and counterbalances its declining vitality. The skin feels strengthened, soft and well cared for.


Don't I need the Dr.Hauschka Rhythmic Conditioner Ampoules any more


Regenerating Serum and the Intensive Treatments are formulated specially for mature, demanding skin as a supplement to the Rhythmic Conditioner ampoules. You can use them alternately four times a year in a regular three-month cycle:

    * 1st month: Rhythmic Night Conditioner / Rhythmic Night Conditioner Sensitive


    * 2nd month: Regenerating Serum


    * 3rd month: Intensive Treatment 04 or 05



What kind of skin is the new Dr.Hauschka Regenerating series for?


Skin ageing is a natural process. It cannot be stopped. But skin care which supports the skin’s natural functions can slow it down. Dr.Hauschka Regenerating Serum and Regenerating Day Cream give mature, demanding skin the right support for more vitality and strength to meet the demands of everyday life. The skin takes on a radiant, soft and well cared for appearance.


Which Dr.Hauschka Skin Care products are recommended for men?


As men can have different skin states too the recommendations given in the Face Care Plan apply equally to men and women.

VIEW THE "CARE FOR MEN" GUIDE

After shaving we particularly recommend:

* Facial Toner for normal, dry or sensitive skin

* Clarifying Toner for skin with a tendency to ingrown beard hairs, inflammation and excessive oiliness


What sun protection factors does the Dr.Hauschka Sun Care range offer? How do I know which one to choose?

 
    * SPF 15 (water-resistant)       – Medium protection suitable for sensitive skin

    * SPF 20 (water-resistant)       – Medium protection from the sun for the whole family

    * SPF 30 for Children (water-resistant)      – High protection from the sun for children’s sensitive skin

    * SPF 30 sunscreen stick        – High protection from the sun for lips and sensitive skin

All Dr.Hauschka sun care products are also suitable for the face.


Can I apply a Dr.Hauschka sun care product without applying a day cream first?


If your skin state needs regulating it is essential to apply the appropriate day care product before applying the sunscreen.


Can I also use Dr.Hauschka skin care products during pregnancy?


The products we particularly recommend for babies are:


* Lavender Bath             – soothing and relaxing

* Rose Body Oil             – harmonising and strengthening

* Blackthorn Body Oil     – warming, harmonising, moisturising

* Rose Body Moisturiser – harmonising and warming, for very dry, irritated skin

* Rose Day Cream for the face – to protect baby's delicate skin from wind and weather


Are there any products which are also suitable for babies?


The products we particularly recommend for babies are:


    * Lavender Bath                               - soothing and relaxing

    * Rose Body Oil                               - harmonising and strengthening

    * Blackthorn Body Oil                      - warming, harmonising, moisturising

    * Rose Body Moisturiser                - harmonising and warming, for very dry, irritated skin

    * Rose Day Cream for the face      - to protect baby's delicate skin from wind and weather



What is the recommended age Sunscreen Cream for Children SPF 30?


Children's skin reacts particularly sensitively to the sun. Babies under one year should not be exposed to direct sunlight at all. Once the children are older and more "mobile" it is no longer feasible to keep them in the shade all the time. Light clothing and a sun hat can prevent skin damage. But a sunscreen is also necessary now. Dr.Hauschka Sunscreen Children SPF 30 is a suitable product as it contains no synthetic, chemical sun filters, fragrances, colours or preservatives.

The mineral pigments used in Dr.Hauschka Sunscreen Cream Children SPF 30 provide immediate protection by reflecting the sunlight and thus forming a natural sun protection filter.

Valuable plant oils such as almond, jojoba, rosehip seed and avocado oil, plus extracts of sea buckthorn berries, quince seeds and horse chestnut, support the protecting and moisturising action of the preparation.


Which shampoos are suitable for which hair types?

   
    * Macadamia and Orange Shampoo           - normal hair

    * Apricot and Sea Buckthorn Shampoo      - for dry and damaged hair

    * Nasturtium and Lemon Shampoo            - for normal to greasy hair

    * Jojoba and Marshmallow Conditioner      - intensive care treatment for all hair types



Is there a special product range for skin problems?


Yes, Dr.Hauschka Skin Care also has an exclusive product range for special skin problems which is available only from Dr.Hauschka Estheticians. The esthetician can make a precise skin diagnosis and give you professional advice.


Which is the right face cream for my skin?


The Dr.Hauschka skin care preparations are attuned to the needs of every skin state. Use them individually or in combination. But remember that the skin is a living and constantly changing organ and that you may have to modify your skin care accordingly.

Moisturising Day Cream (for normal or dry skin) -
a light, activating, moisturising emulsion for men and women which restores the oil and moisture balance of the skin. Moisturising Day Cream is the preferred moisturiser for dry skin. It stimulates production of oil by the sebaceous glands, binds the moisture already present in the skin and thus corrects dry and moisture-depleted skin. (Not suitable for couperose skin prone to broken or dilated capillaries.)

Rose Day Cream (fortifying, protecting day care for reddened, sensitive, moisture depleted skin in need of regeneration) -
a rich day cream which promotes regeneration of the epidermis and increases the resilience of skin that is sensitive and prone to blotchiness. It also regulates the oil and moisture balance of the skin. Use Rose Day Cream to give additional protection against environmental influences. It can be applied on top of Moisturising Day Cream, for example.

Rose Day Cream Light (soothing, protecting day cream for dry, moisture-depeleted and sensitive skin) -
The many facets of the harmonising and revitalising rose are composed into a smooth, readily absorbed day cream. The result is a moisture-regulating and regenerating day cream for dry, moisture-depleted and sensitive young skin.

Regnerating Day Cream (smoothing, regenerating day cream for mature, demanding skin) -
The composition of high-grade plant oils and herbal extracts gives demanding, mature skin the impulse to use its own powers of regeneration. The protecting day cream reduces dryness wrinkles, refines and smoothes the complexion. It supports the toning and form-giving powers of the skin and gives it a radiant, soft and well cared for appearance.

Quince Day Cream (for normal skin) -
The action of Quince Day Cream is modelled on nature. It is a light, refreshing, hydrating day care product for men and women, which helps to maintain the skin's balance and keep it healthy.


I suffer from acne. How should I look after my skin with Dr.Hauschka products?


As acne is a medical disorder you should consult your doctor or pharmacist about this.
For addresses of doctors practising anthroposophical medicine please contact:

Anthroposophical Medicine Helpline of the Society of Anthroposophical Doctors in Germany (Gesellschaft Anthroposophischer Ärzte in Deutschland)
Society of Anthroposophical Doctors in Germany
Tel. +49 711 777 80 0
Monday to Friday 9:00 to 12:00
Monday to Thursday 14:00 to 16:00

For blemished, inflamed skin we recommend the following skin care regime:

Cleansing Cream: gentle cleansing for morning and evening.
The Cleansing Cream is the basis for successful skin care. Selected herbal extracts in an almond base strengthen the skin. The Cleansing Cream refines the pores, promotes elimination of waste products and clarifies the skin.

Clarifying Toner: regulating basic care product.
The special composition of medicinal herbs makes Clarifying Toner an effective skin care product for oily skin prone to blackheads and inflammation. Daily use of the toner also shrinks large pores.

Rhythmic Night Conditioner: normalising intensive care product (night care). Stimulates the natural skin functions and normalises oil and moisture production, promotes healthy skin renewal.

Normalising Day Oil: normalising day care product. that regulates the activity of the sebaceous glands. The oily extracts help the skin to correct its sebum production. Pores are visibly refined, inflammation subsides and the skin is soothed. Also protects against the effects of the weather.

Facial Steam Bath: deep cleansing intensive care product. Stimulates the skin's natural elimination processes, clears clogged pores and soothes blemishes.

Cleansing Clay Mask: clarifying intensive care. Has anti-inflammatory properties and promotes elimination; the deep-cleansing, clarifying action helps remove blackheads and dead skin.

Rejuvenating Mask : regenerating intensive care product. Reduces inflammation, regenerates, has gently clarifying action.


I suffer from rosacea. How should I look after my skin?


Rosacea is a medical condition
. Please ask your doctor or pharmacist for advice. For addresses of doctors practising anthroposophical medicine please contact:

Anthroposophical Medicine Helpline of the Society of Anthroposophical Doctors in Germany (Gesellschaft Anthroposophischer Ärzte in Deutschland)
Society of Anthroposophical Doctors in Germany
Tel. +49 711 777 80 0
Monday to Friday 9:00 to 12:00
Monday to Thursday 14:00 to 16:00

Dr.Hauschka Estheticians can also give you advice about the right facial care for this skin condition.

VIEW THE RECOMMENDATIONS FOR ROSACEA HERE


What are the differences between the different Dr.Hauschka masks?


Dr.Hauschka Skin Care has four facial masks which are tailored specially to the different needs of the skin:

Rejuvenating Mask
This regenerating intensive care product clarifies the skin, refines the pores, relaxes and activates the fluid processes in the connective tissue; it also soothes nervous, blotchy skin. The skin is left looking smooth and delicately alive.

Soothing Face Mask
This unique formulation features the soothing, rejuvenating qualities of pure botanical extracts and oils. Lady's mantle, borage, buckwheat and mullein combine to calm and strengthen, while oils of shea butter, macadamia nut and coconut provide nourishing care. Quince seed extract and Witch Hazel Hydrosol help restore and retain the skin's moisture balance.

Cleansing Clay Mask
Absorbs excess sebum and impurities. Deep cleansing and disinfecting. Use once a week for deep exfoliation and cleansing. For all skin conditions.

Firming Mask
This creamy mask uses the Rose in four different forms to provide a particularly nurturing, strengthening, easily absorbed pack. Elasticity is restored and the skin is enlivened and hydrated. In particular the mature, dry skin of the face, which in seeking to regenerate itself has deteriorated, becomes strengthened and invigorated. It regains its ability to rejuvenate, tone and hydrate itself. The overall composition of precious extracts of medicinal plants of the rose, the pansy and marshmallow invigorate and moisten the skin which has lost some of its tone.


Are there also estheticians who use Dr.Hauschka products in their salons?


The Dr.Hauschka Estheticians are specially trained by us and use an exclusive treatment method which is attuned to the skin's needs and the Dr.Hauschka products. Please click here to find a list of Dr.Hauschka Estheticians in your post code area.


I would like to treat myself to a spa break. Are there hotels which use Dr.Hauschka products in their beauty departments?




Is animal testing used for Dr.Hauschka Skin Care products?


We ourselves have never done any testing in animals and will not do so in the future either.

You can be absolutely certain that none of the Dr.Hauschka Skin Care products or any of the raw materials used in their manufacture have been tested on animals – either by us or by anyone else on our behalf. The raw materials and manufacturing processes we use are such that all the products can be safely tested on volunteers during development. We also believe that these tests are far more informative than any tests performed on animals.

Click here for further information.


Why do some of the Dr.Hauschka Skin Care products contain alcohol?


A water/alcohol mixture is used as extraction medium for many of the herbs used in skin care. Alcohol is therefore contained in many Dr.Hauschka products too. It also helps us to dispense with synthetic, chemical preservatives.


Can I use Translucent Make-up for all skin states?


Yes, in combination with the right day care product as foundation.
Translucent Make-up is also excellently tolerated and offers additional protection against environmental influences.

Dr.Hauschka Translucent Make-up is available in different shades:
  • 00 Porcelain
  • 01 Pale Sand
  • 02 Beige Rose
  • 03 Sun Brown
  • 04 Mocca


I wear contact lenses and have very sensitive eyes. Can I still use Dr.Hauschka Mascara?


Yes, the mascara is ophthalmologist tested and the choice of ingredients makes it very well tolerated and suitable for contact lens wearers.


What are the requirements for participation in the Dr.Hauschka Esthetician training programme?


You need to be a trained esthetician with a recognized qualification. For more information please contact the Skin Care Consultant Team: Tel: +27-21-7023617